Accessibility

Mesa Arts Center is committed to making its performances and facilities accessible to all our patrons. If you need to request an accommodation to attend a performance at the Theaters, please mention your request to the ticket agent during the time of the purchase. If you need to purchase accessibility seating, please call the Box Office at 480-644-6500, or email Boxoffice@mesaartscenter.com. If you have questions or recommendations regarding accessibility, or need assistance, please email us.

 

Large Print Playbills

Large Print Playbills are available with prior notice. Other printed materials are available in alternative formats upon request with at least a 2 week notice. Please call (480) 644-6500 or email us at boxoffice@mesaaartscenter.com.

 

Audio-Described Performances

Audio Description is available upon request with at least a 2-week prior notice and based on availability of a qualified describer.  Please call (480) 644-6500 or email us at boxoffice@mesaaartscenter.com.

Assistive Listening Devices

Infrared assistive listening devices are available at all performances in the theaters. Headsets are free of charge and subject to availability. Additional Assistive Listening Devices are available at Patron Services.  Patrons attending performances may obtain Assistive Listening Devices at Patron Services or contact the House Manager.  

 

Sign Language Interpretation
Sign language interpreted performances are available upon request with at least a two-week notice and based on availability of a qualified interpreter.  To request sign language interpretation or to find out more information about this service, please call (480) 644-6500(voice) or (480)644-6513(TTY) or contact us at boxoffice@mesaaartscenter.com

 

Captioned Performances
Captioned performances are available upon request with at least a three-week notice for theater performances, and will be provided based on the availability of a qualified stenographer. For more information, please call (480) 644-6500 or contact us at boxoffice@mesaaartscenter.com

 

Parking
Parking spaces are available at the Mesa Arts Center for vehicles displaying valid DMV handicapped parking stickers or license plates on a first-come basis. Click here to view a parking map.

Accessible Entrances

There are elevators to all levels of the Mesa Arts Center theater building, studio buildings and Mesa Contemporary Arts.  All entrances to the Mesa Arts Center are accessible.

 

Accessible Seating

There are wheelchair-accessible locations and companion seating on any available level in each theater.  There are aisle transfer seats in all theaters.  Please inform the box office of any special requirements when purchasing your tickets.  To talk to our customer service staff about accessible seating, call (480) 644-6500 or contact us at boxoffice@mesaaartscenter.com.

 

Elevators

Elevators are located throughout the Mesa Arts Center for easy access to all levels of the theater, Mesa Contemporary Arts Museum and the studios building. There are six elevators available to the public. In addition, there is a wheelchair lift for the Ikeda Theater located outside of the south side of the Ikeda Theater house. If you need assistance with an elevator or an elevator is not working, please call security at 480-644-6630.

 

Courtesy Wheelchairs
Courtesy wheelchairs are available for our patrons and visitors while they are at the Mesa Arts Center. Wheelchairs are available at Patron Services and subject to availability. Please note that staff, volunteers, and ushers are not able to assist patrons in transferring or to provide personal attendant services.

 

Accessible Restrooms

Wheelchair-accessible restrooms are available throughout the Mesa Arts Center.  Infant changing stations area available in both the Men's and Women's restrooms.  Please contact the House Manager during performance for further assistance.

 

Parking
Parking spaces for persons with disabilities are available in the Mesa Arts Center parking lot for vehicles displaying handicapped parking stickers or license plates.  These spaces are available on a first-come basis.  Click here to view a parking map.

 

Transport Service

Free transport service via golf cart is available for visitors requiring extra assistance from the Mesa Arts Center Parking Lot (also called South Lot) to Mesa Contemporary Arts Museum, Art Studios or the Theater building. The pick-up site is in the Mesa Arts Center South Lot and the patron can also be transported back to their vehicle after they have concluded their visit.  Reservations are required. Please contact the MAC at least 30 minutes in advance of your visit at 480-644-6630 to arrange this accommodation.

Mesa Arts Center’s staff and volunteers have gone through the rigorous process of autism certification training by the International Board of Credentialing and Continuing Education Standards (IBCCES).

 

Low sensory areas/quiet rooms are available upon request. To request access to a quiet room:

  • Please see the house manager in the theater building.
  • Please see the receptionist in Mesa Contemporary Arts Museum.
  • Please visit the information booth at community events and festivals.

 

A few sensory kits are available to check out in the theaters, Mesa Contemporary Arts Museum and at Mesa Arts Center community events. Instructions to check out a sensory kit are below:

  • Mesa Contemporary Arts Museum: Sensory kits can be checked out with a Photo ID from the front desk in the museum (located by the main entrance).
  • Theaters: A photo ID will be needed to check out the sensory kit. Ask any usher to direct you to the House Manager for this service.
  • Community Events: Visitors can check out a sensory kit from the information table with a photo ID.

 

For student shows, we have the following slideshow presentation available to prepare students for the upcoming performance: Social Story: Attending the Theater.

Mesa Arts Center proudly participates in the Hidden Disabilities Sunflower Program since not all disabilities are obvious. Mesa Arts Center guests can ask any house manager for a lanyard or bracelet to let staff know they may need some extra help or time during their visit.