The following are general rules and guidelines for events at the Mesa Arts Center and may vary from show to show. Please consult the Mesa Arts Center Box Office for event-specific rules and guidelines.
Ticket fees and taxes
The Facility Restoration Fee and State of Arizona sales tax are part of all ticket prices for Mesa Arts Center produced and presented events. The following Service charges and delivery charges may also apply.
Facility Restoration Fees:
Ticket price $0.01-$21.00 = $1 - $5 per ticket fee inside ticket price.
Ticket price $21.01+ = up to $5 per ticket fee inside ticket price.
Service Charge Fees:
Service Charges apply to Internet, phone, mail, and In-person/walkup sales.
Net Ticket price $0.00 - $21.00 = up to $4.25 per ticket.
Net Ticket price $21.01 - $29.99 = up to $6.50 per ticket.
Net Ticket price $30 - $44.99 = up to $7.00 per ticket.
Net Ticket price $45 += up to $7.50 per ticket.
Net Subscription Package price = 10% per bundle
Delivery Charge Fees:
$0 for print-at-home, email delivery
$3.00 fee for will call
$3.00 fee per order for mail delivery
$10 per order for subscription order
State of Arizona Sales Tax:
6.3% for Mesa Arts Center productions
8.3% for-profit rental companies
All-In Ticket Pricing
Mesa Arts Center Adopts All-In Ticket Pricing - Starting in 2025
Mesa Arts Center is committed to providing transparent and fair ticket pricing for all our patrons. In line with the new rules from the Federal Trade Commission, we are excited to announce that starting May 12, 2025, all ticket prices displayed for Mesa Arts Center events will reflect the full Ticket cost upfront. All-In Ticket Pricing means the price you see when selecting your tickets will be the total price—no surprises at checkout. Taxes, if applicable, may still apply at checkout. Shipping/Delivery Fees are presented at checkout with each delivery option.
Why Service Fees and Charges Matter
Mesa Arts Center, owned and operated by the City of Mesa, is dedicated to making the arts accessible to everyone. The service fees and charges included in ticket sales directly support the operational costs of our venue, helping us maintain our state-of-the-art facilities, provide quality customer service, and bring diverse artistic experiences to our community. These funds ensure that we can continue presenting outstanding performances, exhibitions, and arts education programs for all in Mesa.
Mesa Arts Center is proud to be a home for a wide variety of performances, serving as a premier venue for local and national artists and presenters, community theater and performing organizations, and our own internally curated season called Performing Live. Whether you’re attending a world-class concert, a local theater production, a comedy show, or a dance performance, we strive to provide a seamless and enjoyable ticketing experience. We are committed to our mission: to create meaningful arts experiences in Mesa for everyone. Every ticket purchased supports this mission, allowing us to continue providing vibrant cultural experiences and educational opportunities for the entire community.
Mesa Arts Center is not affiliated with any third-party ticketing reseller companies. To ensure the validity of your tickets and to receive the best possible service, we strongly recommend purchasing tickets only through the official Mesa Arts Center website or box office at www.MesaArtsCenter.com.
Purchasing from unofficial sources may result in invalid or overpriced tickets, and we are unable to assist with any issues that arise from third-party purchases.
For more details on our ticketing policies and service fees, visit: www.mesaartscenter.com/Policies
We look forward to welcoming you to Mesa Arts Center—where the arts come to life, with transparent and honest pricing.
Refunds and cancellations
There are no refunds on tickets unless an event is canceled and not replaced. Refunds are made to the original purchaser. If and when this occurs, Mesa Arts Center makes every effort to contact patrons to advise them of the change.
All artists, dates, times and programs are subject to change without prior notice.
Group sales
Group sales are available on select shows. Group sales are available online, over the phone and at the box office. Please visit the event page or call the box office at 480-644-6500 for more information. Group sales reservations are also available with a 20% non-refundable deposit that goes towards the order. Final payment on group sales reservations are due one (1) month prior to performance start date. Group sales discount does not apply to individuals or organizations that are reselling tickets to individuals outside of their group. Ticket reselling from group sales orders that violate our Ticket Reseller policies (See Ticket Resellers policy below), are subject to cancelation.
Gift certificates / gift cards
Gift cards are redeemable for Mesa Arts Center Performances, Art Studios classes, and Members Circle Memberships. Not redeemable to The Store, or concessions at Mesa Arts Center. Gift cards are non-refundable. Gift Certificates / Gift cards cannot be exchanged for cash, check or credit.
Lost tickets
Mesa Arts Center Box Office can reprint lost tickets at no charge. Tickets can be issued to the original purchaser with valid ID. Tickets will be kept at will call for you to pick up.
Credit card sales
The Mesa Arts Center Box Office DOES NOT accept unsigned Credit Cards. The Mesa Arts Center, under the City of Mesa, follows the strict regulations from American Express, Visa, MasterCard and Discover on signed cards. “See ID” is not an acceptable form of signature. A refusal to sign means the card is still invalid and cannot be accepted. Please contact your credit card holder for policy information.
Tickets for children
Regardless of age, everyone must have a ticket, sit in a seat, and be able to sit quietly throughout the performance. Some performances are not recommended for children.
Services
The Mesa Arts Center Box Office provides a wide range of services. If you have a question or need that is not listed, please contact us at 480-644-6500.
Ticket Resellers
Arizona Revised Statutes §13-3718, prohibits ticket reselling "within two hundred feet (200ft) of an entry to the stadium, arena, theater or other place where an event is being held, or of the entry to a contiguous parking area" (Arizona Revised Statutes §13-3718). This 200ft restriction includes, but is not limited to, the entire city block of which the Mesa Arts Center Campus is located (Bordered by Main Street, 1st Avenue, Center Street, and Sirrine Street). Any abuse of the Arizona Revised Statute or acts of sales associated with fraudulent tickets will be subject to immediate cancellation of all current and future accounts connected to offender and is subject to legal action.
Ticket resellers, ticket exchange, ticket reseller websites, and ticket brokers are not recognized ticketing agents of the Mesa Arts Center. If you purchase from a non-authorized person or ticket broker, you risk purchasing an invalid, lost, or stolen ticket that is not valid for admittance. Anyone who purchases tickets from a third-party reseller or ticket broker does so at his or her own risk.
Tickets to events at the Mesa Arts Center must be purchased through the Mesa Arts Center, MesaArtsCenter.com, Founding Resident Companies or authorized vendors, Mesa Arts Center Box Office, or official fan club sites. Mesa Arts Center cannot guarantee authenticity of tickets obtained through unauthorized sources: admission cannot be guaranteed, and the venue cannot contact you regarding time changes, show cancellations, etc. Mesa Arts Center does not condone the unfair and misleading practices of ticket brokers who profit at the expense of true fans.
RESELLERS BEWARE: IN PERSON ID VERIFICATION MAYBE REQUIRED FOR FRUAD PREVENTION. ELECTRONIC TICKETS MAY ALSO REQUIRE IN PERSON ID VERIFICATION AND WILLCALL PICKUP FOR ENTRY. Mesa Arts Center reserves the right to reissue ticket barcodes on previously delivered tickets, including mailed and e-tickets, and require ID VERIFICATION and WILL CALL PICKUP. There are no Refund on tickets that have been reissued to Willcall pickup or tickets that require ID verification. Will Call tickets may only be picked up by the original account-holder with valid photo ID. Ticket orders found to be in violation of our reselling policies maybe be cancelled and tickets voided. Any known or suspected broker orders and ticket barcodes maybe be automatically void on the night of the performance without notice. Any ticket holder with invalid tickets purchased from a reseller will be presented with documentation of voided tickets and denial of entry, and will be provided instructions on how to request a chargeback from their credit card company. Entry requirements are subject to change. By purchasing tickets to Mesa Arts Center events, you agree to abide by entry requirements in effect at the time of the event. Please see full policy information at: MesaArtsCenter.com/Policies
