The following are general rules and guidelines for events at the Mesa Arts Center and may vary from show-to-show. Please consult the Mesa Arts Center Box Office for event specific rules and guidelines.



Food and beverage are not allowed in the theaters, however bottled water is permitted.
No cameras or recording devices are allowed in the theaters.


Ticket Fees and Taxes

The Facility Restoration Fee and State of Arizona sales tax are included in all ticket prices for Mesa Arts Center produced and presented events. Service charges and delivery charges also apply.


Facility Restoration Fees:

Ticket price $0-15 = $1 per ticket fee

Ticket price $15.00+ = $3 per ticket fee


Service Charge Fees:

$0 fee for walk-up purchase or subscription order
Ticket price $0-29.99 = $3.25 per ticket for internet, mail, fax, phone orders
Ticket price $30- $44.99 = $3.75 per ticket for internet, mail, fax, phone orders
Ticket price $45 += $4.25 per ticket for internet, mail, fax, phone order


Delivery Charge Fees:

$0 fee for walk-up, print-at-home, email delivery
$2.50 fee for will call
$3.00 fee per order for mail delivery
$10 per order for subscription order


Exchange Fee:

Exchanges are only offered to Mesa Arts Center Members. A $2.00 fee per ticket may apply. Must be an exchange within the same performance.


State of Arizona Sales Tax:

6.3% for Mesa Arts Center productions
8.05% for-profit rental companies


Refunds and Cancellations

There are no refunds on tickets unless an event is canceled and not replaced. Refunds are made to the original purchaser. All artists, dates, times and programs are subject to change without prior notice. If and when this occurs, Mesa Arts Center makes every effort to contact patrons to advise them of the change.



Member Circle patrons have the privilege of exchanging tickets for another performance within the same season. Member Circle patrons may return their tickets no later than 48 hours prior to a performance and select a new event within the same season for a $2 ticket exchange fee.


Lost Tickets

Mesa Arts Center Box Office can reprint lost tickets at no charge. Tickets can be issued to the original purchaser with valid ID. Tickets will be kept at will call for you to pick up.


Tickets for Children

Regardless of age, everyone must have a ticket, sit in a seat, and be able to sit quietly throughout the performance. Some performances are not recommended for children under specified ages. Please consult the individual producers and presenters of Mesa Arts Center events.


Group Sales

For a special selection of shows, Mesa Arts Center offers a 10% discount on ticket prices for groups of 20-49 and 15% discount for groups of 50 or more. Please call our Group Sales Coordinator at 480-644-6504 to discover which shows are available or to request more information.



The Mesa Arts Center Box Office provides a wide range of services. If you have a question or need that is not listed, please contact us at 480-644-6500.


Credit Card Sales

The Mesa Arts Center Box Office DOES NOT accept unsigned Credit Cards. The Mesa Arts Center, under the City of Mesa, follows the strict regulations from American Express, Visa, MasterCard and Discover on signed cards. “See ID” is not an acceptable form of signature. A refusal to sign means the card is still invalid and cannot be accepted. Please contact your credit card holder for policy information.


Ticket Scalping

Arizona Revised Statutes §13-3718, prohibits ticket scalping "within two hundred feet (200ft) of an entry to the stadium, arena, theater or other place where an event is being held, or of the entry to a contiguous parking area" (Arizona Revised Statutes §13-3718). This 200ft restriction includes, but is not limited to, the entire city block of which the Mesa Arts Center Campus is located (Bordered by Main Street, 1st Avenue, Center Street, and Sirrine Street). Any abuse of the Arizona Revised Statute or acts of sales associated with fraudulent tickets will be subject to immediate cancelation of all current and future accounts connected to offender and is subject to legal action.


Tickets to events at the Mesa Arts Center must be purchased through the Mesa Arts Center, Founding Resident Companies or authorized vendors.

Scalpers and ticket brokers are not recognized ticketing agents of the Mesa Arts Center. If you purchase from a non-authorized person or ticket broker, you risk purchasing an invalid, lost or stolen ticket that is not valid for admittance. Invalid, lost or stolen tickets will be deactivated and thus will not be valid for entry into the Mesa Arts Center. Anyone who purchases tickets from a scalper or ticket broker does so at his or her own risk. We urge everyone to purchase tickets at the Mesa Arts Center Box Office. Mesa Arts Center reserves the right to cancel any order associated with ticket reselling sites.